Features available on LUMA Care Mobile Application
Download LUMA Care Mobile Application and follow instructions to create an account or login.
On LUMA Care Mobile Application, you can:
- Check the status and details of your policies
- Submit and track your claims
- Contact LUMA
IMPORTANT:
Each policy requires different proof of claim documents, please follow your claim submission instructions carefully.
If your claims require original documents, please send them to us by post to the address mentioned in your policy guidelines. Please do keep a copy of all documents before sending us your original documents.
If you encounter any problems, please feel free to contact our Customer Service team at cs@lumahealth.com or fill in the below form.